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JC Payumo Memorial Hospital
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Jose C. Payumo Jr. Memorial Hospital

ADMISSION PROCEDURE

(IN- PATIENT)

PROCEDURE

  • Go to hospital pharmacy with your prescription to purchase medicines then, return to ER.
  • Write your consent in the chart for admission.
  • Once admitted in the ER, you’ll be transferred to your respective room/ ward.
  • Clients with insurance (Philhealth, PVAO, etc.) go to hospital Philhealth Office.

OBTAINING MEDICINES/ SUPPLIES IN THE PHARMACY

(IN- PATIENT)

PROCEDURE

  • Present the prescription to the Pharmacy Section.
  • Sign the prescription with the price/s noted by the pharmacist/ pharmacy aide before receiving the medicines/ supplies.
  • Receive the medicines/ supplies.

X-RAY PROCEDURES

(IN- PATIENT)

PROCEDURE

  • Present the x-ray request form with the patient to the radiologic technician
  • Get data and record the data in the patient logbook.
  • Prepare the cassette, machine and do the exam procedure
  • Process the x-ray (developing and dying of the x-ray film)
  • After the exam, the patient is charged with the exam that is done.
  • Submission of charged slip to the billing section
  • Prepare patient radiograph
  • Releasing, signing,/ receiving of x-ray film

HOSPITAL BILL PAYMENTS

(IN-PATIENT)

PROCEDURE

  • Secure a clearance from the Nurse station.
  • Go to the following for your bills.
  • X-ray
  • Laboratory
  • Pharmacy
  • Go to the Billing Section for computation of bills.
  • Pay or settle the account/ bills to the cashier.
  • Ask for a receipt.
  • Get the signed clearance.
  • Return the clearance to the Nurse Station and Security Guard.

PHILHEALTH BENEFIT AVAILMENT

PROCEDURE

After the patient is admitted, go to the philhealth clerk or Philhealth CARES for instructions on how to avail Philhealth Benefits during confinement.

Relative must know their membership category. For Sponsored Members and OFWs, confinement must be within the validity period. Sponsored members with expired validity must supply CARES with member and depedent’s full name, birthday, and address to verify whether the membership was renewed or not.

Once eligibility was established, fill out Claim Forms along with the supporting documents needed depending on their membership category.

Documents along with the fully accomplished Claim Forms will be handed to the Philhealth Clerk upon discharge.

SOCIAL SERVICE

PROCEDURE

Activities:

  • Interview patients, collateral, watchers/ relatives
    • Classifies Patients
    • Psycho – social counseling
    • Inform re: hospital social service policies
  • Advice patient/ watcher to go to the next concerned office.

ISSUANCE OF OPD RECORD & CARD FOR NEW PATIENT

PROCEDURE

  • Proceed to the Medical Record Section & provide the first name, middle name, surname, age, sex, civil status, birth date, address & guardian of the patient.
  • Payment of OPD card to the Billing Section
  • Proceed to the Record Section for the issuance of OPD record & card.

ISSUANCE OF OPD RECORD FOR OLD PATIENT

PROCEDURE

  • Present the OPD card to the Medical Record Section.
  • Wait for your record to be retrieved.
  • Get your OPD Record.

ISSUANCE OF MEDICAL CERTIFICATE

PROCEDURE

  • Proceed to Medical Record Section
    • Retrieval of Patients Record
    • Typing of Medical Certificate
    • Verification & Signing
  • Proceed to Billing Section
    • Payment of Certificate
    • Dry Sealing of Medical Certificate
  • Get your Copy

ISSUANCE OF MEDICO- LEGAL CERTIFICATE

PROCEDURE

  • Proceed to the Record Section
    • Retrieval o patient’ record
    • Typing of medico- legal certificate
    • Verification & Signing of Attending Physician
  • Proceed to Billing Section
    • Payment of certificate
    • Dry sealing of medico- legal certificate
    • Issuance of patient’s copy

ISSUANCE OF BIRTH CERTIFICATE

PROCEDURE

  • Proceed to Medical Record Section
    • Retrieval of Patient’s Record
    • Interview either the mother/ father for the name of the child and all the information needed on the birth certificate form.
    • Typing of the birth certificate
    • Signing of the informant
    • Signing of the Record officer/ Record clerk
    • Verification and signing
  • Payment to the Billing Section
  • Proceed back to the Records Section and show your proof of payment
  • Go to the Municipal Civil Registrar after 2 weeks to get your Registered Birth Certificate

ISSUANCE OF DEATH CERTIFICATE

PROCEDURE

  • Proceed to Medical Record Section
    • Retrieval of Patient’s Record
    • Typing of Death Certificate
    • Signing of informant
    • Signing of Record Officer/ Record Clerk who prepared the death certificate
    • Verification and Signing
    • Get the death certificate and register to the municipal civil registrar

OBTAINING MEDICINES/ SUPPLIES IN THE PHARMACY

(OUT-PATIENT)

PROCEDURE

  • Present the prescription to the Pharmacy Section.
  • Let the Pharmacist indicate the price/s on the prescription
  • Go to the Cashier for payment of Medicines/ Supplies.
  • Ask for a receipt.
  • Present the Official Receipt to the Pharmacy Section
  • Receive the medicines with proper dosage written.

X-RAY PROCEDURES

(OUT- PATIENT)

PROCEDURE

  • Get the x-ray request form from the Doctor
  • Present the x-ray request form to x-ray room
    • Get the patient data
    • Patient will be given a changed slip (exam fee)
  • Proceed to the cashier for payment
  • After payment, patient will p[resent his/her proof of payment to x-ray room
    • Record patient data at the patient logbook
    • Prepare the cassette, machine, and do the exam procedure
    • Release the x-ray film to the patient for the initial reading of x-ray film
  • Return the x-ray film for the scheduling of the release of official result

LABORATORY PROCEDURE

PROCEDURE

  • To avail the services of the laboratory as requested.
    • MICROSCOPY
      • Routine Urinalysis
      • Routine Fecalysis
      • Urine Albumin
      • Urine Sugar
      • Pregnancy Test
    • HEMATOLOGY
      • CBC
      • Hgb, Hct
      • WBC Count only
      • WBC and Differential Count
      • Platelet
      • CTBT
      • Peripheral Smear
      • Malarial Smear
    • BLOOD CHEMISTRY
      • Blood Sugar
      • BUN
      • CREATININE
      • CHOLESTEROL
      • URIC ACID
      • TRIGLYCERIDES
      • SGOT
      • SGPT
      • Na, K, Cl package
    • SEROLOGY/ BLOOD BANKING
      • Blood typing (ABO- Rh)
      • Hepa B Surface Ag
      • CROSS MATCHING
    • MICROBIOLOGY
      • AFB Staining (SPUTUM)
      • GRAM Staining
      • Wet Smear
    • Newborn Screening
  • Receives/ collects specimen to be examined
    • Finger prick method
    • Venipuncture
    • Pre- collected specimens (Stool, Urine, etc.)
  • Issues charge slip
  • Payment of charges to Billing Section
  • Assaying
  • Accomplish Result Forms
  • Recording of Results to each Section Logbook
  • Release Result
    • Out- Patients- Patients/ Relatives
    • In Patients- Nurses on Duty
    • ER patients- ROD/ ER Nurse
  • Interpret Result

HOSPITAL BILL PAYMENT

(OUT- PATIENT)

PROCEDURE

  • Secure a charge slip from the following for the service needed:
    • X-ray
    • Laboratory
    • Dental
  • Pay the bill to the Cashier.
  • Ask for receipt
  • Go back to the following for the service needed:
    • X-ray
    • Laboratory
    • Dental