Performance Governance System

PGS Partners have yielded breakthroughs in delivery of social services, stakeholder satisfaction, and financial autonomy. The PGS has been tailored to institute governance reforms under the motto that “governance attracts capital.” Capital inflows can be used to attain economic viability, address the needs of critical social sectors or membership, improve human capital, upgrade the quality of life of constituents or service for members, and become more competitive.

The term limits of elected and appointed officials pose a challenge to continuity and progress in many governance situations. To promote strategies that can be sustained in the long-term, the PGS involves stakeholders from the private sector as well as career civil servants. They play an oversight role in the implementation of the strategy. By building capacity around the stakeholders, changes in leadership are less likely to disrupt progress in the implementation of long-term plans.

The term ‘”breakthrough results” is used to define a benchmark of transformation in accomplishing strategic goals. Breakthrough results are sought in four area: learning and growth, internal processes, finance, and social impact.

The PGS strategic planning process is initiated by identifying 15-20 year long-term goals with target “breakthrough results” positioned as milestones every 3-5 years. These are to track progress.

Sample results include improved tax collection efficiency, an increased number of water-sanitation facilities, increased literacy rates or increased efficiency in issuing business licenses and permits.

Realizing clear, concrete and tangible results requires expertise. The Institute for Solidarity in Asia (ISA) is the sole institutional partner of the creators of the Balanced Scorecard (Harvard Business School) through its management consultancy outfit, Palladium Group. It taps on its local partners (management and strategy consultants) and the experience of various heads of both private and public organizations seated on ISA’s Board of Trustees and Fellows as it guides its Partners through the PGS.

This is ISA’s guarantee that the PGS process has a perfect fit with the BSC Technology that has brought results to various organizations around the world. If ISA sees that an organization is executing the PGS effectively, it can nominate the Philippine public institutions to be part of the world-renowned Balanced Scorecard Hall of Fame.