Assistance in Crisis Situation (Voucher)

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Frontline Service: Assistance in Crisis Situation (Voucher)

How to Avail of the Service:

STEP	APPLICANT/CLIENT	SERVICE PROVIDER	DURATION OF ACTIVITY	PERSON IN CHARGE	FEES	FORM
1		Registration of clients in the visitors logbook	3-5 minutes	CSIU on Duty		Logbook
2		Verification of client’s data from the office data bank system	3-10 minutes	Kimberly Dominguez		Verification Slip
3		Orient, receive and review documentary requirements	3-10 minutes	Ma. Ranessa Renosa Rescilla Austria		Internal Routing Slip Checklist of Requirements for Medical, Burial, Hospital Bill and ESA
4		Interview clients	10-30 minutes	Maria Luisa Valencia Gian Irish Baluyot Maridaine de Mesa Riah Sta. Maria Lorena Castillo Gabriel Valerio John Edward Los Banes Mary Rose Mina Catherine Caladiao Criselda Kamill Valencia Cindy Cortez		General Intake Sheet Acknowledgement Receipt
5		Review, assess and recommend appropriate amount	2-5 minutes	Christina May Ferma		Social Welfare Devt. Indicators (SWDI)
6		Final Assessment and Signing of Intake	2-5 minutes	Marilyn C. Tigas / PSWDO		General Intake Sheet
7		Prepare and Print Obligation Request (OBR) and Disbursement Voucher	2-5 minutes	Ma. Ranessa Renosa Wiezel Santos		Obligation Request (OBR) and Disbursement Voucher
8		Signing of Disbursement Voucher	2-5 minutes	Marilyn C. Tigas / PSWDO		Disbursement Voucher
9		Sorting of duplicate documents	2-3 minutes	Mercedita Aguylo Dolores Roque		General Intake Sheet
10		Encoding and Scanning of QR codes	3-5 minutes	Japs Simsuangco		General Intake Sheet
10		Attach Indigency Program Monitoring Slip for those clients served real-time in the private hospitals	2-5 minutes	Wiezel Santos		Indigency Program Monitoring Slip
END OF TRANSACTION

Provincial Social Welfare and Development Office

Mandate: Provides social protection and promote the rights and welfare of the poor, vulnerable and the disadvantaged individual, family and community to contribute to povert alleviation and empowerment through social welfare and development policies, programs, projects and services implemented with or through local government units, non-government organizations, other government offices and other members of civil society in the province.

Ms. Marilyn C. Tigas - Provincial Social Welfare and Development Officer
4th Floor, The Bunker Building, Capitol Compound, San Jose, Balanga City, Bataan 2100 PH